Dashboard Advantage is a web-based platform designed to deliver business tools for today’s operator keeping up with tomorrow’s innovations. Our ability to offer solutions that are Mobile Ready, Web-Based, Real-Time, and Fully Hosted allows our customers to focus on their business, set benchmarks of performance, and realize fundamental improvements in their operation.

We are an employee owned company providing SaaS (Software as a Service) to clients primarily in the convenience petroleum industry.

Features Included

• Tablet / Smartphone Compatible
• Real-Time Reporting
• Web-Based, Hosted Solution
• Intelligent Notifications / Alerts
• Flexible User Managed Edit Functions
• Multiple Levels of Access, Password Protected
• Chain, District and Location Reporting
• Ability to Upload and Store Photos
• Date Search Capability
• Exception Based Reporting

In this ever-changing marketplace, it pays to have a team of experts on your side who are on top of today’s opportunities and in touch with tomorrow’s possibilities. Targeted Solutions offers a wide variety of marketing services that will help you realize maximum potential from existing stores and those still in the planning stages. Some of our services will focus on:

Marketing Strategy

Executing the right marketing strategy can make a big difference to your success. We will work together as a team in strategy sessions and boil down the tactical steps to reach your goals.

Category Management

Targeted Solutions specializes in defining and developing profitable category systems that are focused, goal oriented and aligned with your long-term strategy. Product mix, pricing, promotions, and new-item management all play a role in driving sales and profits. Once a system is in place, we follow up with new ideas to drive future success. Seizing the opportunities in today’s emerging categories can provide a boost to results and customer satisfaction.

Merchandising Assessment

We will create an in-store environment that gives customers a pleasant shopping experience -- they find what they need and discover exciting new products. We find ways to create shopping opportunities and complementary merchandising adjacencies throughout the store. As a result, your stores will be easy to navigate, while providing ultimate opportunities for impulse purchasing.

Promotional Planning & Analysis

We will help you plan successful promotions and set goals prior to their launch so that you can easily measure their success. By analyzing results, we can determine untapped opportunities and advise on future promotions.

Food Service Opportunities

From Co-branding to proprietary programs, we can assess your potential, provide the right contacts and bring you the right tools to be successful. Today’s consumer wants fresh, quality selections as they continue to be strapped for time. Healthy selections can broaden your appeal and strengthen your profits.

Loyalty marketing in the convenience industry is gaining momentum! In the past, it was one of those expensive, unproven, risky programs that retailers gave a cursory review and then added to their long list of future plans. Now loyalty programs are finding their way to chains of all sizes, including single-store owners. Frugal consumers, bolt-on technology advancements, and more open minds to experimental plans are just a few of the reasons why loyalty marketing is exploding. In most areas of our life, loyalty offerings are ubiquitous. Why not convenience?

Technology Partner

The choices in technology partners are many, but selecting the right one is critical. A reputable company will have a proven system, marketing support, robust reporting, strategic outlook and adaptability. Make the right choice: Launching a loyalty program that falls short of your long-term plans can inevitably go stale.

Internal Team

The internal marketing team needs to be ready for change. Loyalty marketing will impact everything you do: It’s not just a side project for fuel discounts and a few other categories. This approach goes far beyond category management. We are now analyzing customer market basket, how points are redeemed, the value of your customer base, shopping behaviors and success rate of discount offers. Although fuel discounts are important, many other components can take your loyalty program from good to great.

Frequency and Spend

Loyalty marketing targets consumers' frequency and spending--and a little goes a long way. With the right approach, moving frequency from 4 visits per-month, to 4.1 visits increases profitability from 2% - 5%. Understand your customers’ choices, and you can now impact behavior in real ways.

Business Partners

The majority of business partners welcome a new approach to marketing their products. The current norm of offering monthly specials, coffee club with a paper punch-card, even BOGO’s can all be matched by your competition. Collaborating around new ideas, sharing data, and developing enticing offers can take target marketing to a new level.

Training

The initial launch of a loyalty program is dependent on the training and enthusiasm of your store employees. Retailers can have award-winning marketing collateral, world-class technology and an internal team that is hitting on all cylinders. But it all comes down to that moment of truth. The employee behind the counter becomes the ambassador of your program. If they cannot answer a question, complete a transaction or encourage customers to sign-up, the program will grind to a halt. Store employees should be your first to sign-up. Offer them incentives and provide motivating and ongoing training.

Once your competition starts building their customer base to increase frequency and spend, it may begin to impact your bottom-line. Sometimes it can be extremely risky to be first, but this is one area you don’t want to be last.

Targeted Solutions is your single source for complete, comprehensive and cost-effective human resource strategies. Because each company is different, we offer a choice of options focused on training, rewarding and retaining key employees in today’s competitive retail market. We specialize in a wide variety of no-nonsense, easily-implemented, loyalty building strategies, including:

Online Training

Jeff Kahler, CEO of Ready Training Online, has created an online resource that can provide your company with a consistent curriculum for training employees. Online training is the most effective solution over traditional classroom or handbook training. Customized packages make it affordable for all businesses, large and small, to offer E-learning to their employees.

Convenience Store Specific Modules in the Learning Library

• Customer Service
• Loss Prevention
• Robbery Deterrence
• Responsible Tobacco Sales
• Responsible Alcohol Sales
• UST Class C Operator Training
• Proper Stocking
• Store Image
• Island Care
• Allergen Awareness
• Cleanliness Standards (Restrooms)
• Curb Appeal
• Safe Lifting
• Fire Safety
• Sexual Harassment
• Diversity in the Workplace
• Food safety and Sanitation
• Much More

Team Development

The truth is good employees at every level want to be involved in their company. Specialized training, clear job responsibilities, and freedom to make decisions all lead to individual pride of ownership. Employees excel when they see themselves as a team member, rather than an uninvolved individual. We draw on years of real-world experience in developing successful teams that have a stake in the success of the store. Giving someone an opportunity to advance is good for business and focuses each member of the crew. Our top-to-bottom approach puts store managers in charge of balanced teams that band together to create a store environment that is operating at maximum efficiency.

Training Seminars

We offer customized training ranging from loss prevention, category management, merchandising standards and customer service. Once we settle in on a topic, we’ll create and conduct the seminar.

Incentive Programs

From your front-line crew to senior executives, we’ll customize a plan to maximize your results and reward top performers. We’ve all learned from the financial collapse that simple meeting bottom-line objectives might not always be good for the long-term health of the company. Striking the right balance to keep stakeholders focused can achieve the best desired outcome.

Performance Reviews

Employees want to know how they are progressing. Semi-annual or annual reviews are a perfect opportunity to reflect on an individual’s strengths and areas they can build on. A well-rounded review that provides specific feedback can improve the overall skill development of your workforce.

I understand the need to drive efficiencies in your organization. I’ve worked in the backrooms and behind the register, so I truly understand what it takes to create a solid operational foundation. Countless hours in a week are spent problem solving the burning crisis, leaving long-term solutions on the sidelines. A few of the areas we focus in on are the following:

Labor Management

Creating an effective labor management system takes work. There are several key factors to consider, including store environment, merchandising standards, loss management, balanced work assignments, training, and, most importantly, satisfying the customer. Our scope of work will include on-site visits with store personnel and supervisors to understand the front-line operation firsthand. We will develop the right labor system for you, and then follow-up to ensure successful results.

Communicating Standards

Today’s supervisor needs to communicate clear, concise standards with store operators continually. Targeted Solutions can devise a customized monthly reporting system to improve execution, communicate a consistent message, create a tool for follow-up and benchmark progress.

Motivating the Workforce

Targeted Solutions believes strongly that motivated employees build loyalty in your customers. Our philosophy is to catch people “doing their best.” Give your employees the opportunity to put their best foot forward by instituting our customized programs designed to train, encourage and improve your customer experience.

Supervisory Development

Today's operations supervisor has to possess multiple skills. One moment, they may have a loss prevention crisis; the next, a human resource concern. Not only do supervisors have to be motivated and optimistic, they need to lead a team of managers while doing so. It's not enough to fight fires, even if you do it well. Leading with enthusiasm, developing people, and constantly striving for excellence are a must for any multi-unit supervisor. Targeted Solutions can work with individuals, or an entire department. We'll provide tools for time-management, coach on how to manage multiple priorities and follow-up to provide support. Most often skill development is appreciated and leads to loyal, motivated team members.

We know how much work it takes to maximize your bottom-line. By teaming up with Power Management Company and National Resources Management, we provide the expertise to reduce your costs, and improve your energy efficiency.

Reducing Costs

Power Management Company is an energy service provider established in 1997. They serve more than 8,000 customers throughout the continental United States from their offices in Plymouth, MA and Rochester, NY.

Deregulation has offered retailers the ability to purchase electricity and natural gas from an alternative supplier, forcing competition into the market. Power Management Company works with more than a dozen energy suppliers throughout the US and Canada. Together, we're able to negotiate and structure energy contracts that make the best sense for our clients. We’re not locked into specific suppliers so we can be an objective partner in getting you the lowest cost.

Why wait? Give us a call today, or fax us your information for a FREE Energy Quote. Download your FREE Energy Quote Form by following the link below:

National Resource Management

Founded in 1991, NRM has been a leading provider of cost-effective energy management solutions for all businesses with refrigeration, HVAC and lighting equipment. NRM's proprietary CoolTrol® Cooler Control Systems and Remote Site Manager (RSM)™ are proven tools to increase your efficiency and reduce your costs. NRM works with 30 different utility, state and third-party rebate programs to give customers an even faster return on their energy-saving investments. NRM currently has more than 6,000 customer sites and is continuing to grow at a rapid rate in 2010.

Targeted Solutions has worked on several projects with NRM and their results are outstanding. It costs you nothing to learn more. To learn more, give us a call, or drop us an e-mail.

Employee screening can have a positive impact on retention, reduce training costs and avoid costly lawsuits from negligent hiring. Take the guesswork out of hiring by conducting background checks on potential candidates. We can help you get set-up in 24 hours. All reports are web-based.

Why use our services?

Low Cost

Signing up only takes a few minutes and is free - there are no set up charges or monthly minimums.

Quick Turnaround

Many of our searches can be done online with results returned to you in less than one minute.

Quality

All of our databases are updated regularly.

Security & Privacy

We comply with state and federal requirements and the Fair Credit Reporting Act.

Pricing Options

The first search you should use is a social security number (SSN) check with name and address history. This check provides important information for revealing an applicant's possible criminal record.

	Nationwide Overview	Nationwide Targeted	Nationwide In-Depth
SSN Verification
Name & Address History
Criminal Supersearch
Nationwide Sex Offender
Terrorist Database (OFAC)
County Criminal Search		Single†	Unlimited†
Price Per Query	$18.95	$26.95*	$44.95*

† County searches are determined by the Name and Address History in comparison with the Criminal Supersearch
  We recommend counties based on getting you the most up to date and complete data
* County court fees may apply - any fees are passed through based on indivdual county court costs and you will be able to see and approve any additional cost prior to authorizing the screen.